It is always up to you whether to disclose personally identifiable information to us. If you elect not to do so, we reserve the right not to register you nor provide you with products or services. Personally identifiable information means information that can be used to identify you as an individual, such as, for example:
- Your name, company, email address, phone number, billing address, and shipping address
- Project, company, and product information
- Your SmallDot user ID and password
- Credit card information
- Account avatar, company logo, or personal photo
- Any account-preference information you provide us
- Your computer’s domain name and IP address, indicating where your computer is located on the Internet
- Session data for your login session, so that our computer can ‘talk’ to yours while you are logged in
If you do provide personally identifiable information to us, either directly or through a reseller or other business partner, we will:
- Not sell or rent it to a third party without your permission.
- Use your contact information to provide you with information we believe you need to know or may find useful, such as news about our services, promotions, and products. You are welcome to opt out any time.
- Take commercially reasonable precautions to protect the information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction;
- Not use or disclose the information except:
- As necessary to provide services or products ordered, such as by providing it to a carrier to deliver products ordered;
- In the aggregate with other information in such a way so that your identity cannot reasonably be determined (for example, statistical compilations);
- As required by law, for example, in response to a subpoena or search warrant;
- To outside auditors who have agreed to keep the information confidential;
- As necessary to enforce the Terms of Service;
- As necessary to protect the rights, safety, or property of SmallDot, its users, or others; this may include (for example) exchanging information with other organizations for fraud protection and/or risk reduction.
Data from Transactions
In order for your website to fulfill orders and transactions, your website will need to collect Name, Address, and other contact information. We will not use this information for any purposes without your explicit and expressed consent, like, for example, to provide Billing Assistance.
In order for us to provide billing support to your customers, we will use this information when they contact us, in order to help them and ensure we assist them to the best for our ability for your benefit.
To ensure your site, and our team, is providing optimal sales results to your customers, we will monitor sales and traffic information including AND ONLY limited to the website domain the transaction originates from, the day and time of transaction, the state where the order is being shipped, amount of the transaction, and the currency used to pay. This information will be used internally by SmallDot for and will not be sold or shared to any third party, ever. This information that we monitor does not contain customer name or contact information.
Other Accounts and Passwords (example: GoDaddy, Stripe, etc)
We will maintain access and management, with your permission, as a shared possessor of your account login information for any accounts we need access to in order to provide you services and products you have paid for. We will not share your login information with third parties. If necessary, we will create a temporary password for another party to access your account in special circumstances where we need assistance in handling a request you send us. We encourage clients to temporarily change their password to an easy-to-remember word for our use and access only, in which case, after we complete any work done within your account, you can revert or change the password for your convenience and security.
- Not share your user ID or password with anyone else;
- Log off the SmallDot Web site when you are finished;
- Take customary precautions to guard against “malware” (viruses, Trojan horses, bots, etc.), for example by installing and updating suitable anti-virus software.